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Menu
About
Services
Leadership Effectiveness
Training
Customer Service Journey
Mystery Shopping & Quality Assurance Calls
Keynote Speaking
Online Learning
Executive Coaching
Resources
Publications
Press Releases
Industries
Hospitality
Senior Living
Service Oriented
Blog
Shop
Contact
ONline learning
How do you solve the challenge of service training
on a budget
?
Customer Service Foundations Online Training Outcomes:
Ensures Service Consistency
Improves Customer Experience
Creates Accountability
Engaging Video Based Learning
23 Lessons
3 - 5 Minutes per Lesson
Web-based
Knowledge Check
Multiple Choice Quiz After Each Lesson
Brief Video Playback with Incorrect Answers
100% Quiz Pass Rate to Proceed
Competency Check-In
Leader Training
Successul Demonstration Checklist
Certification of Completion
Unique Verifiable Code
Downloadable Certificate
Pride & Enthusiasm
Online Training Content:
Choosing a Hospitality Mindset & Service Consistency
Effective Communication
Handling Customer Upsets, Concerns, & Objections
Surprising and Delighting Your Customers
See if You Qualify for our exclusive program
Fill out the form below and one of our fanatical people will be in touch.
