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About
Services
Leadership Effectiveness
Training
Customer Service Journey
Mystery Shopping & Quality Assurance Calls
Keynote Speaking
Online Learning
Executive Coaching
Resources
Publications
Press Releases
Industries
Hospitality
Senior Living
Service Oriented
Blog
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ONline learning
How do you solve the challenge of service training
on a budget
?
Customer Service Foundations Online Training Outcomes:
Ensures Service Consistency
Improves Customer Experience
Creates Accountability
Engaging Video Based Learning
23 Lessons
3 - 5 Minutes per Lesson
Web-based
Knowledge Check
Multiple Choice Quiz After Each Lesson
Brief Video Playback with Incorrect Answers
100% Quiz Pass Rate to Proceed
Competency Check-In
Leader Training
Successul Demonstration Checklist
Certification of Completion
Unique Verifiable Code
Downloadable Certificate
Pride & Enthusiasm
Online Training Content:
Choosing a Hospitality Mindset & Service Consistency
Effective Communication
Handling Customer Upsets, Concerns, & Objections
Surprising and Delighting Your Customers
See if You Qualify for our exclusive program
Fill out the form below and one of our fanatical people will be in touch.
